Know Before You Go

BOX OFFICE:

Located at the corner of Chicon & Jesse E. Segovia Streets and will be open starting at 10am.
After Dark Box Office sales will be available at the After Dark Entrance starting at 6pm.

General Admission = $15 + fees
ZIP Fast Freeze = $30 + fees
ZIP +Plus = $50 + fees
After Dark = $10 + fees
Extra Sample Tickets: 1 for $2 / 3 for $5

Cash & Credit Cards will be accepted for onsite ticket purchases (however additional fees, credit card charges, and tax may apply).
Children 8 and under are complimentary.

TICKET DELIVERY:

All event passes have been emailed by our ticketing partner, Eventbrite.  Your Eventbrite order confirmation also contains a PDF attachment containing your event passes.  Each page / barcode of the attachment is a pass.  Please print these out or have ready on your smart phone.

Can’t find them, having trouble printing, or not sure if you have an Eventbrite account? The easiest way to get your tickets is to find your email order confirmation; tickets are usually attached as a PDF file you can print. Or just enter your email address at eventbrite.com/gettickets.

PREPAID GENERAL ADMISSION PROCESS:

Head to the “PREPAID” lanes at the Box Office at the corner of Chicon & Jesse E. Segovia Streets and present your General Admission entry pass. The Prepaid Box Office area will open at 10am

EXTRA SAMPLE TICKET REDEMPTION:

If you’ve already purchased additional sample tickets online during your event entry pass transaction, thank you!  You should have received a separate email with a ticket/barcode good for your additional (1) extra sampling ticket or additional 3-pack of samples tickets.

Be sure to present this to the Prepaid Box Office Staff if you’re a GA guest, or to the ZIP/After Dark Staff for ZIP & After Dark Guests as you first arrive to the event to get your additional sample tickets. (You can either print these out and bring them, or display on your mobile device.

YETI RAMBLER REDEMPTION PROCESS:

Also included in ZIP +Plus purchases is a commemorative Austin Ice Cream Fest branded Yeti 10oz. Lowball Rambler!  You should have received a separate email with a ticket/barcode good for (1) Yeti Rambler per ZIP +Plus ticket purchased.

To redeem, please visit the Yeti display located just inside the ZIP Fast Freeze Entrance. Present your Yeti ticket(s)/barcode(s) to the Austin Ice Cream representative. (You can either print these out and bring them, or display on your mobile device.) Redemption is between 10am and 6pm on August 12th. Complimentary ZIP+ children are not eligible to redeem.

RE-ENTRY:

All guests will receive a festival admission wristband upon initial ticket redemption/purchase.  Re-entry is permitted throughout the day, however you must retain your event wristband to do so.  If your event wristband is lost or removed, an additional ticket purchase will be necessary for re-admission.

For more event information email info@austinicecreamfestival.com.

Where do I enter Contests?

You will enter all of our contests at the Contest & Information Table next to the stage. Be sure the have your entry in by the specific deadlines shown on the contest page you are interested in.

 

Also Check Out our FAQs