Event passes will be sent via PDF attachment along with your order confirmation and receipt from our ticketing partner, Ticketbud. Please have this email handy and pull up the attachment to display the event entry passes on your smart phone (or print the attachment and bring with you) to present to Austin Ice Cream Festival gate staff upon arrival for assistance. Entry passes will be scanned for validation and event admission, and Sampling Passbook redemption.
Can't find them, having trouble printing, or not sure if you have an Ticketbud account? The easiest way to get your tickets is to find your email order confirmation; tickets are usually attached as a PDF file you can print. You can also log into Ticketbud at https://www.ticketbud.com, and click on the "My Tickets" page within your account. If you need further assistance, please email firstname.lastname@example.org and a Ticketbud customer service member will follow up with you directly.